Virtual care is a convenient, accessible solution for situations in which you would see your primary care provider or visit a walk-in clinic. If you’re an MVP member, you can access 24/7 virtual care through our Gia app

Use virtual care for:

Primary care involves regular care through a primary care provider, such as a family doctor or an internal medicine doctor. Your primary care provider can treat most routine illnesses and medical conditions and help you stay healthy with preventive care.

Use primary care for: 

Walk-in clinics are a helpful option for new or worsening symptoms that can’t wait for you to see your primary care provider.

Use walk-in clinics for: 

Urgent care is similar to a walk-in clinic, but these facilities often offer additional care for more serious illnesses and injuries. They are not for life-threatening conditions. 

Use urgent care for: 

Emergency care is for life-threatening situations, as well as medical conditions that could risk disability, such as major injuries. These often involve sudden, severe symptoms that need immediate treatment. Emergency providers can also help with a mental health crisis or substance use disorder. 

Use emergency care for: