Next Steps After Medicare Plan Enrollment
We want to make your enrollment in an MVP Medicare Advantage plan smooth and seamless.
What to Expect After You Become an MVP Member
Look for the following items after you enroll in the Medicare Advantage plan of your choice:
- Your confirmation letter. We’ll let you know when Medicare has approved your enrollment in your plan. This letter includes your monthly premium amount and MVP Member ID number. You can use this letter as proof of coverage before your Member ID card arrives. You’ll receive your enrollment confirmation letter within 10 days of your enrollment.
- Your MVP Member ID card and plan welcome materials. Always show your member ID card when you visit your doctor, dentist, or pharmacy. You’ll receive your ID card within 10 days of your confirmation letter. Keep your Medicare card at home for your records.
- A Benefits MasterCard® Prepaid Card. Use this card for your dental benefits or over-the-counter purchases. Benefits vary by plan.
- A Benefit Guide. This includes detailed information about your benefits and how to use them. You’ll receive a Benefit Guide close to your plan start date.
New plan materials may not be sent each year, depending on enrollment or plan changes.
Prior Authorization
Prior authorization is a process in which we review a proposed treatment to make sure you’re receiving the care you need at a reasonable cost. Some treatments and services require prior authorization from us. This applies whether you receive them from providers within our network or outside it.
Some types of care and services that need prior authorization include:
- Admissions to transitional care units, acute rehabilitation, and skilled nursing facilities
- Diagnostic services, such as CT scans and MRIs
- Durable medical equipment
- Home care services
- Implants and internal prosthetics
- Select prescription drugs
Your doctor will usually request prior authorization whenever we need it. If you need or want a medical service that isn’t available from a provider in our network, you may refer yourself to a provider outside the network. Remember: It may cost you more to receive care from a provider who is outside our network.
©2026 NationsBenefits, LLC. All rights reserved. NationsBenefits is a registered trademark of NationsBenefits, LLC. All other trademarks shown are the property of their respective owners. The Benefits Mastercard® Prepaid Card is issued by The Bancorp Bank N.A. pursuant to license by Mastercard International Incorporated and card can be used for eligible expenses wherever Mastercard is accepted. Mastercard and the circles design is a trademark of Mastercard International Incorporated. Valid only in the U.S. No cash access. This is not a gift card or gift certificate. You have received this card as a gratuity without the payment of any monetary value or consideration.
MVP Health Plan, Inc. is an HMO-POS/PPO organization with a Medicare contract. Enrollment in MVP Health Plan depends on contract renewal. Health benefit plans are issued by MVP Health Plan, Inc., an operating subsidiary of MVP Health Care, Inc. Not all plans available in all states and counties. Out-of-network/non-contracted providers are under no obligation to treat MVP Health Plan members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services. For accommodations of persons with special needs at meetings, call 1-800-324-3899 (TTY 711).
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Last updated: 10/1/26
Speak to a Representative
To shop for a plan, contact an MVP Medicare Advisor at 1-800-324-3899 (TTY 711)
For questions about your plan, contact the MVP Medicare Customer Care Center at 1-800-665-7924 (TTY 711). If you have an MVP DualAccess plan, call 1-866-954-1872 (TTY 711).
From April 1-September 30, reach us Monday-Friday, 8 am-8 pm.
From October 1-March 31, reach us seven days a week, 8 am-8 pm.