Provider Communications Center

Winter 2026

	IMPORTANT UPDATES Meet MVP’s Prior Authorization Check – Virtual Agent Published January 2026 MVP has introduced the Prior Authorization Check – Virtual Agent, a self-service tool that enables providers to quickly and easily check prior authorization requirements using a conversational voice interface, reducing wait times and improving satisfaction. Read more.
	IMPORTANT UPDATES 2026 Protocols for Domestic Violence Victims and Endangered Individuals Published January 2026 Members of select MVP health plans who have a valid order of protection due to domestic violence or physical danger can request that their contact information remain confidential and not be disclosed to the policyholder, following New York State Insurance Law § 2612 protocols. Read more.
	IMPORTANT UPDATES MVP Living Well Programs For Your Patients Published January 2026 MVP offers free virtual and in-person health and wellness programs designed to support your patient's journey to well-being. We encourage you to make them aware of the many opportunities available from MVP. Read more.
	MVP PROCESS UPDATES MVP Using CAQH Provider Data Portal Published January 2026 MVP collaborates with CAQH to enable credentialed Providers to efficiently update and attest to their demographic data through the CAQH Provider Data Portal, requiring regular review and compliance with relevant laws. Read more.
	MVP PROCESS UPDATES Annual Documentation Reminder Published January 2026 Providers must thoroughly document and recapture all relevant chronic conditions annually, ensuring detailed and specific clinical notes to support accurate Risk Adjustment scoring and effective patient care coordination. Read more.
	MVP PROCESS UPDATES Provider Policies and Payment Policies Effective January 1, 2026 Published January 2026 MVP has updated its Provider and payment policies, effective January 1, 2026, to serve as a reference tool for participating Providers. Read more.
	MVP PROCESS UPDATES MVP Code of Ethics and Business Conduct Summary Published January 2026 MVP requires all network providers, vendors, and contractors to adhere to its Code of Ethics and Business Conduct, ensuring business is conducted with integrity and compliance to applicable laws. Read more.
	GAPS IN CARE Prescription Reminder: Enhancing Convenience for Patients Published January 2026 Patients stabilized on chronic medications in the MVP Medicare formulary can receive a 90‑ or 100‑day extended supply, which offers added convenience, fewer pharmacy trips, and potential cost savings without requiring new authorization unless the dose or frequency changes. Read more.
	GAPS IN CARE Set a Reminder, Never Miss a Dose Published January 2026 Encouraging the use of mobile device reminders and apps helps patients consistently take their medications and improve health outcomes. Read More.